Merry Christmas – 2015

The team at National Custom Compounding would like to wish everyone a very Merry Christmas and a Prosperous New Year in 2016.

We would also like to thank our Suppliers and Customers, that have helped make 2015 the biggest and busiest year yet.

2015 has seen a number of regulatory changes within the Pharmacy Compounding Industry to ensure that all Compounding Pharmacies and Pharmacist are sufficiently trained in this specialised field. Nima, Jeremy and Matt have all accredited in Advanced Non-Sterile Compounding to meet these new guidelines. Nima has also undertaken significant training in Sterile Compounding to further extend the capabilities of National Custom Compounding in 2016.

Within the Lab Area, Karen has continued to lead her team and ensure that all Compounded products exceed the Quality test’s within the pharmacy. Sharon, Mia, Dee & Lu continue to advance their skills and techniques and Lab operations have evolved through improvements in our Standard Operating Procedures.

The office and reception area has also seen a number of innovations through 2015 to help patients order easier and receive products more quickly. Becky has lead her team of Anne and Wendy through these changes and the positive customer feedback received so far, is a great sign for 2016.

The team has set a number of goals in 2016 and this has recently kicked off with our Daily Huddle. As the business continues to grow, the Daily Huddle is critical at keeping open communication lines between all departments.
Other goals next year, include more Online Tools to enable Doctors, Pharmacies and Patients to order and track Compounded Medication, an extensive Marketing Plan to increase Consumer Awareness and an increase in the number of Community Pharmacies that work with us, to increase Patient access to our service.

Please keep well & stay safe over the Christmas Break! We look forward to seeing you in 2016.

From the Team – Matt, Nima, Jeremy, Anne, Wendy, Becky, Karen, Dee, Lu, Sharon & Mia.

Christmas Opening Hours

Monday Dec 21stOpen 8am to 6pm
Tuesday Dec 22ndOpen 8am to 6pm
Wednesday Dec 23rdOpen 8am to 6pm
Thursday Dec 24thOpen 8am to 6pm
Friday Dec 25th (Christmas Day) – Closed 
Saturday Dec 26th (Boxing Day) – Closed
Sunday Dec 27thClosed
Monday Dec 28th (Public Holiday) – Closed
Tuesday Dec 29thOpen 8am to 6pm
Wednesday Dec 30thOpen 8am to 6pm
Thursday Dec 31stOpen 8am to 6pm
Friday Jan 1stClosed
Saturday Jan 2ndOpen 8.30am to 12.30pm (Collection Only via Gooding Drive Amcal)
Sunday Jan 3rdClosed
Monday Jan 4thOpen 8am to 6pm

xmas2015

24-Hour Promise
Over 95% of compounded
medicines shipped within 24 hours
Delivery Australia-Wide
With free delivery on
orders over $150.
Free Pharmacy Collection
From over 265 partner
pharmacies nationwide.

Why Choose Us

For Your Compounding Medicines?

  • Quality Medicines
    For 10+ Years
  • Certified & Accredited
    Supply Chain
  • Over 24,901+
    Patients Served
  • Stringent
    Quality Control

What Patients & Practitioners Are Saying

About Our Compounding Medicines

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"Excellent customer service"

To the Manager, I spoke to a lady in your office on Thursday who called to confirm my order. Unfortunately I did not hear her name properly. I asked her if she could expedite my order as I had run out that day and she said that she would do her best. To my overwhelming joy and surprise my vitamins arrived on Friday in Sydney when I was expecting it on Monday. This meant that I had my supplements over the weekend. Now I am reasonably sure that it took a concerted effort to make this happen. I therefore wanted to say a very big thank you to the lady I spoke to and all the people on your team that worked to make this happen. This is excellent customer service that is hard to find these days and wanted you and your team to know how much I appreciated it. Thank you again to you and your team.

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"Improvement in overall feeling of wellbeing"

“Changes to me medication is still early days, but certainly improvement in sleep from melatonin and increase in energy from DHEA. Improvement in overall feeling of wellbeing from the Progesterone, melatonin and DHEA.”