Christmas 2018: Ordering cut-off

We would like to wish all of our Patients, Doctors and Partner Pharmacies a very Merry Christmas!

Ordering & Postage

As you can all imagine, the lead up to the silly season is a busy period. We will endeavor to keep to our 24 hour turn around as much as possible, but please be patient if it does take an extra day, especially with postal/courier times as they tend to take a little longer during the Christmas period.

To receive your order delivered, before Christmas you must order by these dates.

  • Perth & Western Australia – 7th December
  • Melbourne, Adelaide, Rural New South Wales, Northern Queensland – 17th December
  • Sydney – 20th December
  • Brisbane, Gold Coast – 18th December
  • Gold Coast area – 19th December

If you do not live in a metro area, parcels must be sent via Australia Post, please allow up to 8 business for it to hopefully arrive before Christmas. Alternatively we can send via Express Post ($15 for non fridge item and $20 for fridge item) and orders must be placed by 17th December. Please bare in mind that you have to be in Australia Post’s ‘Express Delivery Network’ – if you are unsure please visit

There will be no items posted as of 21st December, any orders placed after the 18th December may not arrive before Christmas. We will do our very best to get your order out but once your order has left us and is with the courier or post it is out of our control how long it takes to get to you.

If you are local to the Gold Coast we recommend collecting your order in the last week leading up to Christmas | Post will return to normal as of 3rd January 2019.

24-Hour Promise
Over 95% of compounded
medicines shipped within 24 hours
Delivery Australia-Wide
With free delivery on
orders over $150.
Free Pharmacy Collection
From over 265 partner
pharmacies nationwide.

Why Choose Us

For Your Compounding Medicines?

  • Quality Medicines
    For 10+ Years
  • Certified & Accredited
    Supply Chain
  • Over 24,901+
    Patients Served
  • Stringent
    Quality Control

What Patients & Practitioners Are Saying

About Our Compounding Medicines

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"The standard of service from NCC staff (is) excellent"

Dear Matthew,

I just wanted to commend the staff of National Custom Compounding (NCC). On each contact with NCC the staff have been extremely helpful and the service has been outstanding.

I live in the Penrith area and from placing my order to receipt of my order is 4 days maximum. My order is only a small order but the standard of service from NCC  staff excellent.

Kind regards Chris

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"Excellent customer service"

To the Manager, I spoke to a lady in your office on Thursday who called to confirm my order. Unfortunately I did not hear her name properly. I asked her if she could expedite my order as I had run out that day and she said that she would do her best. To my overwhelming joy and surprise my vitamins arrived on Friday in Sydney when I was expecting it on Monday. This meant that I had my supplements over the weekend. Now I am reasonably sure that it took a concerted effort to make this happen. I therefore wanted to say a very big thank you to the lady I spoke to and all the people on your team that worked to make this happen. This is excellent customer service that is hard to find these days and wanted you and your team to know how much I appreciated it. Thank you again to you and your team.