Partner Pharmacy Compounding Process

Benefits to your Pharmacy

  • New Customer acquisition opportunity
  • Add-on Sales opportunity with Practitioner Vitamins and health foods.
  • An additional service for the Pharmacy to add to their Professional Service offer.
  • Ability to strength existing (and new) Practitioner and Doctor relationships.
  • Increase revenue opportunity & ability to recover lost margin from PBS price reductions.
To order your script online, complete the form below. You must also send the physical prescription to: Reply Paid 86714, Merrimac QLD 4226.

Free collection at over 210 Community Pharmacies

This enables a patient to order and collect (at no extra cost) compounded medication through their regular pharmacy. Visit to find one near you.  

Consistent, Quality medicines

In 2015, the Pharmacy Board of Australia released a number of updates to the Compounding Guidelines for Compounding in Pharmacies. Visit for more information.  

Vision, Mission, Values lead company

Our team uses these to help articulate the difference that our business is making to Patients and the Medical Community. See how we live and breathe our Values, Vision, Mission.  

Established Compounding Facility

The company has been successfully operating from Merrimac, Queensland for the last 10 years.  

24 Hour Promise

Your health is important and that is why we have developed a unique method to have a majority of popular compounded medicines ready inside of 24 hours. Learn more here.  

Third Party Pharmacy ProgramImage result for pharmacy icon

If you manage or own a community pharmacy and have patients that require compounded medication, we have a innovative platform that solves this challenge. Find out more about this program here.  

Unavailable Medicine Solution

In 2016 Australia was affected by a significant number of prescription medication shortages. We can often compound the same medication as the pharmaceutical manufacturers while the big pharma version is unavailable.

Australia Wide Delivery

National Custom Compounding uses a number of freight providers to ensure Patients everywhere can receive our compounded medications. Orders over $150 are freight free.  

Certified & Accredited Supply Chain

National Custom Compounding believes in using only certified, Australian component and raw material supplies. All of the supplies meet Australian standards including TGA approval. To learn more visit here. Image result for stability testing image

Regular, Random Stability Testing

Our team ensures that our methods, formulas and products are accurately made by undertaking random stability testing. This is done to ensure Patients and Practitioners have faith in using our compounds. Here are a number of examples.


National Custom Compounding (referred to as NCC) is registered as a Compounding Pharmacy with the Pharmacy Board of Australia. It meets all guidelines as required by the Pharmacy Board. NCC is also a QCPP (Quality Care Pharmacy Practice) certified, which is managed by the Pharmacy Guild of Australia. All compounding pharmacist are registered under AHPRA and meet CPD (continuing professional development).  

Quality Control

NCC uses a thorough process to ensure a high quality compound is produced on all occasions. The internal process is as follows:
  1. All of the following checks are completed by two (2) separate Pharmacists
  2. Formulation check from prescription to dispensing
  3. Medication or preparation is compounded
  4. Final check encompasses
    1. Correct ingredients
    2. Correct formulation
    3. Correct weight of ingredients used
    4. Integrity of product
    5. Physical presentation = dosage form, packaging and labelling
  5. All of the systems are integrated through a software systems which enables complete tractability

API (Active Pharmaceutical Ingredients)

  • To maintain the integrity of the completed product NCC adheres to a strict management process for storage of its raw ingredients and components.
  • Raw ingredients are sourced from Australian importers and TGA approved wholesalers. Each API is supplied with a certificate of accuracy, CoA. We randomly sample and test the new products to ensure the CoA are accurate.

Facility Setup

To avoid cross–contamination the laboratory has three (3) separate rooms. Each room has a designated function
  1. Hormones
  2. Vitamins/Nutritional
  3. Dermatological & Other Preparations


  • All equipment at NCC is maintained and calibrated according to USP* standards. *USP ( United States Pharmacopeia) and checked annually by Filtertech Australia and CSK Group.
  • Each lab room is equipped with a powder containment hood with appropriately maintained HEPA filters.
  • Each room has its own air supply through individual airconditioning units.

Personal Safety

Personal Safety is of the upmost importance at NCC. Routine bloodtest screening on hormone levels are provided every six (6) months for all laboratory staff. All laboratory staff wear appropriate protective equipment which includes
  • Gown
  • Mask
  • Gloves
  • Eye wear
  • Boots
  • Hair Netting

Independent Laboratory Testing

NCC voluntarily participates in an independent laboratory testing of its compounds to test for potency and shelf stability under “normal” (room temperature) and “accelerated” conditions (increased relative humidity 70{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c} and temperature 45 degrees Celsius). These tests are undertaken at zero, one(1), three(3) and six (6) months. Testing is conducted by RTH Scientific Services, Brisbane and National Institute of Complementary Medicine, Herbal Analysis Laboratory (HAL), Penrith.  

Professional Memberships

NCC is a member of PCCA and MEDISCA (TGA registered compounding suppliers.) NCC pharmacists and compounding technicians are PCCA and MEDISCA trained. The business is also a member of the Pharmacy Guild of Australia.


As there are currently no re-certification requirements in Australia for compounding pharmacies, NCC maintains USP (United States Pharmacopeia) standards. These standards are generally recognised to be the highest standards in the world. NCC and Gooding Drive Amcal under Quality Care Pharmacy Practice, QCPP certification every 2 years.

Image result for 24 hour promiseOne of the challenges with compounded medicine is the time required to make up each patient’s medication. As our team expands and our efficiency increases, National Custom Compounding moves toward achieving our 24-hour guarantee. As we sell a large volume of some compounded medicines we believe that patients should be able to access them within 24 hours of contacting us. The following list represents those medications which are available from National Custom Compounding, within 24 hours. Please note that this list is subject to change and the time frame is business days only.
Dermatological Items
Clobetasol Propionate Ointment 0.05{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}
Minoxidil Capsule 0.25mg, 1mg
Salicylic Acid Liquid Sal Ac 3{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, Propylene Glycol 10{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, Chlorhexidine 1{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c} in Ethanol 70{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c} Sal Ac 3{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, Propylene Glycol 10{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c} in Ethanol 60{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}
Hormone Replacement
DHEA (Dehydroepiandrosterone) Capsule 10mg, 15mg, 20mg, 25mg, 50mg, 75mg, 100mg
Liothyronine (T3) Capsules 10mcg, 20mcg, 30mcg, 40mcg, 60mcg
Progesterone Cream 1{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 2{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 3.2{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 4{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}
Progesterone Capsule 50mg, 100mg, 150mg, 200mg
Progesterone Pessary 200mg, 400mg
Testosterone Cream 1.25{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 2{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 5{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 10{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}
Thyroid Extract Capsule 30mg, 32.5mg, 45mg, 60mg, 65mg, 75mg, 90mg, 95mg, 100mg, 120mg, 130mg, 150mg, 180mg, 190mg
Nutritional Items
Digestive Support Capsule 2mg (Melatonin), 6mg (Melatonin), 0mg (Melatonin)
KPU Therapy Capsule 40mg (Zinc)
LH Therapy Capsule
Primer Capsule 12.5mg (Zinc), 25mg (Zinc), 50mg (Zinc), 25mg (Zinc & Mn Free), 50mg (Zinc & Mn Free)
Pyrrole Primer Capsule
Promoter Capsule 87.5mg, 175mg, 350mg
Undermethylation Primer Capsule
SAMe (S-Adenosyl methionine) Capsule 200mg, 400mg
Vitamin D3 Capsule 4000IU, 5000IU, 25000IU, 28000IU, 30000IU, 35000IU, 40000IU, 50000IU
Other Items
Aminopyridine Capsule 5mg
Bupropion Capsule 300mg
Bupropion & Buspirone Capsule 300mg (Bup) & 30mg (Bus)
Buspirone Capsule 30mg
Ergotamine / Caffeine Capsule 1mg (Ergotamine),100mg (Caffeine)
Ergotamine / Caffeine Suppository 2mg (Ergotamine),100mg (Caffeine)
HCG Drops 120IU, 125IU, 130IU, 150IU
HCG Nasal Spray 50IU, 60IU, 65IU, 75IU, 100IU
Hydroquinone Cream 4{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}
Naltrexone Capsule 1.5mg, 3mg, 4mg, 4.5mg
Nifedipine Ointment 0.2{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 1.0{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}
Tacrolimus Ointment 0.03{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 0.06{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}, 0.1{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c}
Paediatric Items
Ingredient Dosage Form Strength(s)
Omeprazole Liquid 5mg per ml, 10mg per ml
Oxytocin Nasal Spray 12IU, 20IU, 25IU
Sleep Items
Ingredient Dosage Form Strength(s)
Melatonin Capsule 1mg, 2mg, 3mg, 4mg, 5mg, 6mg, 8mg, 10mg
Melatonin Liquid

5mg per ml, 10mg per ml, 20mg per ml

  • Omeprazole suspension not commercially available for infants with significant reflux issues. Tolerable flavours encourage the medication to be swallowed and therefore work effectively.
  • Pre or postmenopausal women can be made a natural hormone replacement medication (BHRT) in transdermal creams or “Troches” which are small lozenges designed to absorb through the cheek cavity.
  • Natural Thyroid or T3 capsules can be compounded for Thyroid conditions, where other prescription medication may have failed to treat the condition.
  • A range of active cosmetic products can be compounded to include lignocaine, lidocaine, anti-aging components and range of other ingredients.
  • Nutritional Supplements (Custom Vitamins), which contain a range of vitamin ingredients in concentrations prescribed by qualified Doctors.
For Bio-Identical Hormone Replacement Available in topical cream, troche (lozenge that dissolves in check cavity), capsules or pessary Progesterone                    Testosterone Dhea                                   7-Keto Dhea Estrone                               Estrodiol Estriol                                 Biest Triest
Depigmenting Agents Available in topical cream, solution or peel Hydroquinone                      Kojic acid Tretinoin                               Azaelic acid Phytic acid
Anti-aging agents Available in topical cream, solution or peel Hyaluronic acid                   Snail secretion Idebenone                            Panthenol Vitamin A palmitate           Tretinoin Co enzyme Q10                   Glycolic acid Lactic acid                             Allantion Aloe Vera                               Jojoba oil Rosehip oil                            Caffeine Mineral Oil                            Pyruvic Acid Silicone                                  TCA And EDTA
Steroid Therapy Available in topical cream or solution Hydrocortisone                   Clobetasol Methylprednisolone          Betamethasone Dexmethasone
Anti Inflammatory Agents Available in topical cream or solution Crude Coal Tar                      Coal Tar Urea                                          Zinc Hemp Seed Oil                      Pumpkin Seed Oil
Anti-bacterial Agents Available in topical cream or solution Salicylic Acid                          Chlorhexidine Sulphur                                    Sulphacetamide Benzoyl Peroxide                  Gentamycin
Anti-fungal Agents Available in topical cream or solution Miconazole                             Boric Acid Sodium Thiosulphate Thymol And Chloroform (Nail Formulation)
Anti Pyretic Agents Available in topical cream or ointment Menthol                                    Phenol Camphor
Immune Suppressing Agents Available in topical cream or ointment Tacrolimus                               Imiquimod
Anal Fissure Treatment Available in topical cream or ointment Diltiazem                                  Nifedipine  
Hair Loss Treatment Available in topical solution Minoxidil                                  Retinoic Acid Finasteride
Wart Treatments Available in topical paint, solution or ointment Podophyllin                            Trichloroacetic Acid Monochloroacetic Acid  
Available in drops Boric Acid                                 Sodium Bicarbonate Salicylic Acid                           Hydrocortisone
Single Or Combination Formulations Available in topical cream or solution Benzocaine                             Lignocaine Tetracaine                               Prilocaine Epinephrine
Single Or Combination Formulations Available in topical cream, solution or troche (dissolvable lozenge) Gabapentin                             Clonidine Ketamine                                 Ibuprofen Baclofen                                   Ketoprofen Amitriptyline
Single Or Combination Formulations Available in topical cream or solution Capscaisin                                 Adrenalin Ketoprofen                               Ibuprofen Baclofen                                    Guaifenesin
Available in capsule 4-Aminopyridine                    Naltrexone
Available in capsule or troche (dissolvable lozenge) Melatonin                               5-Hydroxy-Tryptophan GABA
Available in capsule or powder Vitamin And Amino Acid Combinations Selenium Drops                   Iodine Drops Vitamin D3                            Betonite Potassium Iodide
Available in capsule, powder, flavoured suspension or troche (dissolvable lozenge) Melatonin Drops                     Folic Acid Paracetamol                             Antihistamine Decongestant                          Antibiotic Pyrantel                                     Omeprazole Susp
Available in nasal spray or drops Available in capsule HCG Phentermine HCL
Available in oral drops Available in capsule Flouride Anaesthetic Gel                   Antibacterials

24-Hour Promise
Over 95% of compounded
medicines shipped within 24 hours
Delivery Australia-Wide
With free delivery on
orders over $150.
Free Pharmacy Collection
From over 265 partner
pharmacies nationwide.

Why Choose Us

For Your Compounding Medicines?

  • Quality Medicines
    For 10+ Years
  • Certified & Accredited
    Supply Chain
  • Over 24,901+
    Patients Served
  • Stringent
    Quality Control

What Patients & Practitioners Are Saying

About Our Compounding Medicines

testimonial icon

"Improvement in overall feeling of wellbeing"

“Changes to me medication is still early days, but certainly improvement in sleep from melatonin and increase in energy from DHEA. Improvement in overall feeling of wellbeing from the Progesterone, melatonin and DHEA.”

testimonial icon

"They are a fantastic team from top to bottom"

Our relationship with NCC is very good, very professional. They’re great to work with, we have a really good understanding of how each other operates. They are a fantastic team from top to bottom. They have a really quick turnaround, are very knowledgeable, quick to answer on formulation questions. They really know what they’re doing, good communications.