Order & Collect Your Custom Medication

From One Of Our Partner Pharmacies

You can order and collect our custom medications from over 700 independent and branded Community Pharmacies throughout the Gold Coast, Brisbane, Rural Queensland, Northern NSW, Sydney, Rural NSW and throughout Australia

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If you are a community Pharmacy and would like to be featured on this page, please click this Pharmacy Location Form or email [email protected].

How Does Our Ordering Process Work?

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Step 1 - For You, The Patient

  • Doctor prescribes compounding medicine, then
  • Patient visits ncc.health to find a Partner Pharmacy, or
  • Patient visits a local Partner Pharmacy to order compounded prescription

Step 2 - Your Pharmacy

  • Prescription from Patient is given to pharmacy and is identified as required to compound at NCC
  • Patient is quoted price(s) and time frame (typically 1-2 business days) by their local pharmacist
  • Partner Pharmacy sends Patient order via secure site order.customcompunding.com.au
  • Pre-paid is commonly taken by Partner Pharmacy

Step 3 - Us, National Custom Compounding

  • Submitted order is checked and confirmed by NCC team & pharmacists
  • Prescription is confirmed to meet necessary requirements
  • Patient will receive SMS & email notification throughout compounding process
  • Completed order is packaged and sent back to Patient’s Partner Pharmacy

Step 4 - Your Pharmacy

  • Pharmacy acknowledges order once delivered in store
  • Patient will receive a SMS & email notification for collection once items have arrived.

Step 5 - You, The Patient

  • Patient visits Pharmacy to collect product
  • Pharmacist can provided patient advice & information
  • A further NCC communication & follow up occurs direct to patient between 2 and 4 weeks after collecting medication

Important Points

  • Have your compounding prescription ready for the Partner Pharmacy
  • Visit and order at your closest Pharmacy (or order online)
  • Place the order requesting any particular details (ie. flavours) as you would normally have in the compounded medication
  • Leave the Partner Pharmacy with your mobile phone and email

Frequently Asked Questions

Anyone with a Prescription can place an order online or through one of hundreds of partner Pharmacies.

Most medications are ready for collection or dispatch within 24 hours.

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