We update this page before every Christmas and Easter period with our current trading hours, ordering deadlines, and delivery cut-off dates. Bookmark this page for easy reference each year.
Our Christmas and New Year trading hours are listed below. Orders placed after the cut-off dates below will be processed when we return in the New Year.
| Date | Hours | Notes |
|---|---|---|
| Christmas Day | Closed | Public Holiday |
| Boxing Day | [Hours or Closed] | Public Holiday |
| [New Year’s Eve] | [Hours or Closed] | |
| New Year’s Day | Closed | Public Holiday |
To guarantee delivery before Christmas, please place your order by the dates below. These dates account for Australia Post and courier network lead times during the peak holiday period.
| Delivery Method | Order By | Notes |
|---|---|---|
| Express Post | [Date] | Fastest available option |
| Standard Post | [Date] | Allow extra time for rural areas |
| Click & Collect (Gold Coast) | [Date] | Confirm availability by phone |
Our Easter trading hours are below. The Easter long weekend affects dispatch schedules across all delivery services nationally.
| Date | Hours | Notes |
|---|---|---|
| Good Friday | Closed | Public Holiday |
| Easter Saturday | [Hours or Closed] | |
| Easter Sunday | Closed | |
| Easter Monday | Closed | Public Holiday |
| Tuesday (Return) | Normal Hours | Full operations resume |
Orders placed during the holiday period are held securely and processed in full on our first day back. We do not partially fulfil or dispatch compounded medications during our closure period, as temperature and quality controls require full operations to be in place.
If you have an urgent medication need during the holiday period, we recommend:
For urgent prescription enquiries, please contact us before our closure. If your situation is a medical emergency, contact your GP, after-hours medical service, or call 000.
For all other enquiries, leave a message or email us and we will respond on our first day back.
We announce our holiday hours on this page and across our social media channels each year. We also email our patient list prior to each holiday period with reminder cut-off dates.
If you would like to receive our holiday reminder emails, make sure your details are up to date in your patient account.