Christmas 2017 – Hours & Ordering

We would like to wish all of our Customers and Pharmacy Partners a very Merry Christmas. 

Posted Items

As you can all imagine, the lead up to the silly season is a busy period. We will endeavour to keep to our 24-48 hour turn around as much as possible, but please be patient if it does take an extra day, especially with postal/courier times as they tend to take a little longer during the Christmas period.

To hopefully receive your order before Christmas you must order by these dates

  • Sydney, Melbourne area – 14th December
  • Brisbane area – 18th December
  • Gold Coast area – 19th December

If you do not live in a metro area and it must be sent via Australia Post please allow up to 8 business for it to hopefully arrive before Christmas. Alternatively we can send via Express Post ($15 for non fridge item and $20 for fridge item) and this order must be placed by 18th December, but please bare in mind that you have to be in Australia Post’s ‘Express Delivery Network’ – if you are unsure just ask one of our friendly staff if this is a possibility for you.

There will be no items posted as of 21st December, any orders made after 18th December may not arrive before Christmas. We will do our very best to get your order out within 24-48 hours, but once your order has left us and is with the courier or post it is out of our control how long it takes to get to you.

If you are local to the Gold Coast we will recommend collecting your order in the last week leading up to Christmas.

Post will return to normal as of 2nd January 2018


Christmas Opening Hours

 Opening hours over the Christmas and New Year Period

Friday 22rd December –  8.00am to 6.00pm
Saturday 23th December – 8.00am to 12.30pm (Collections Only)
Sunday 24th December – Closed
Monday 25th December – Closed / Christmas Day
Tuesday 26th December – Closed / Boxing Day
Wednesday 27th December – 8.00am to 6.00pm
Thursday 28th December – 8.00am to 6.00pm
Friday 29th December – 8.00am to 6.00pm
Saturday 30th December – 8.00am to 12.30pm (Collections Only)
Sunday 31st December – Closed
Monday 1st January – Closed / New Years Day
Tuesday 2nd January – 8.00am to 6.00pmNormal hours resume

Please contact us on 1300731755 or [email protected] with any questions.


24-Hour Promise
Over 95% of compounded
medicines shipped within 24 hours
Delivery Australia-Wide
With free delivery on
orders over $150.
Free Pharmacy Collection
From over 265 partner
pharmacies nationwide.

Why Choose Us

For Your Compounding Medicines?

  • Quality Medicines
    For 10+ Years
  • Certified & Accredited
    Supply Chain
  • Over 24,901+
    Patients Served
  • Stringent
    Quality Control

What Patients & Practitioners Are Saying

About Our Compounding Medicines

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"Very impressed"

“your service is excellent, ordered in the afternoon and had medication the next day delivered, very impressed.”

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"The standard of service from NCC staff (is) excellent"

Dear Matthew,

I just wanted to commend the staff of National Custom Compounding (NCC). On each contact with NCC the staff have been extremely helpful and the service has been outstanding.

I live in the Penrith area and from placing my order to receipt of my order is 4 days maximum. My order is only a small order but the standard of service from NCC  staff excellent.

Kind regards Chris