Balancing Price and Quality

It is always important to make sure that you are getting a high quality compounded medication at a price that you feel represents great value.

In all aspects of our lives, there are a number of options which we have when buying products. Whether it is a choice in the grocery stores, clothing outlets, medical providers or pharmacies, it is important that we make good decisions with the available information.

The team at NCC felt that now was a good opportunity to share with you our values and why we felt it was important to balance the price of a compounded medicine with the quality of the medicine.

NCC Values

Effectiveness, Innovation, Holistic, Caring, Success

By operating as a team within our Values, the business ensures that each Compounded Medication is created to the highest standard.

There are 3 key components of the pharmacy that enables Quality compounding to occur.

  1. Dedicated Team – 2 Compounding Pharmacist, 3 office staff, 4 compounding technicians. All staff have been compounding trained through accredited providers and mean that they are focused only on the compounding pharmacy.
  2. Specialised Facilities – With a reception area, main office and 3 dedicated labs, the NCC facilities have been created with safety in mind. These separate areas enables staff to work independently and ensures no cross contamination of medicines.
  3. High Grade Components – All of the active pharmaceutical ingredients (API’s) which go into making patient medications are purchased from TGA licensed, Compounding Suppliers. These suppliers include Bella-Corp, Medisca and PCCA and means that any compounding product from NCC is made with the best components.

By investing in the team, facilities and buying high quality components, all NCC compounded products have a quality assurance that means you will be able to do the best for your health. While it is important that price reflects good value for your compounded medication, we see compounding quality as a priority.

If you would like to ask any questions about the way that NCC do anything, please email us.

24-Hour Promise
Over 95% of compounded
medicines shipped within 24 hours
Delivery Australia-Wide
With free delivery on
orders over $150.
Free Pharmacy Collection
From over 265 partner
pharmacies nationwide.

Why Choose Us

For Your Compounding Medicines?

  • Quality Medicines
    For 10+ Years
  • Certified & Accredited
    Supply Chain
  • Over 24,901+
    Patients Served
  • Stringent
    Quality Control

What Patients & Practitioners Are Saying

About Our Compounding Medicines

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"The standard of service from NCC staff (is) excellent"

Dear Matthew,

I just wanted to commend the staff of National Custom Compounding (NCC). On each contact with NCC the staff have been extremely helpful and the service has been outstanding.

I live in the Penrith area and from placing my order to receipt of my order is 4 days maximum. My order is only a small order but the standard of service from NCC  staff excellent.

Kind regards Chris

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"Excellent customer service"

To the Manager, I spoke to a lady in your office on Thursday who called to confirm my order. Unfortunately I did not hear her name properly. I asked her if she could expedite my order as I had run out that day and she said that she would do her best. To my overwhelming joy and surprise my vitamins arrived on Friday in Sydney when I was expecting it on Monday. This meant that I had my supplements over the weekend. Now I am reasonably sure that it took a concerted effort to make this happen. I therefore wanted to say a very big thank you to the lady I spoke to and all the people on your team that worked to make this happen. This is excellent customer service that is hard to find these days and wanted you and your team to know how much I appreciated it. Thank you again to you and your team.