Christmas 2018: Ordering cut-off

We would like to wish all of our Patients, Doctors and Partner Pharmacies a very Merry Christmas!


Ordering & Postage


As you can all imagine, the lead up to the silly season is a busy period. We will endeavor to keep to our 24 hour turn around as much as possible, but please be patient if it does take an extra day, especially with postal/courier times as they tend to take a little longer during the Christmas period.

To receive your order delivered, before Christmas you must order by these dates.

  • Perth & Western Australia – 7th December
  • Melbourne, Adelaide, Rural New South Wales, Northern Queensland – 17th December
  • Sydney – 20th December
  • Brisbane, Gold Coast – 18th December
  • Gold Coast area – 19th December

If you do not live in a metro area, parcels must be sent via Australia Post, please allow up to 8 business for it to hopefully arrive before Christmas. Alternatively we can send via Express Post ($15 for non fridge item and $20 for fridge item) and orders must be placed by 17th December. Please bare in mind that you have to be in Australia Post’s ‘Express Delivery Network’ – if you are unsure please visit auspost.com.au

There will be no items posted as of 21st December, any orders placed after the 18th December may not arrive before Christmas. We will do our very best to get your order out but once your order has left us and is with the courier or post it is out of our control how long it takes to get to you.

If you are local to the Gold Coast we recommend collecting your order in the last week leading up to Christmas | Post will return to normal as of 3rd January 2019.