NCC Affiliate Process & Shipping Updates

We hope the new financial year is off to a strong start and thank you for continually provide a high level of care to our mutual patients.

Over the last 12 months, we have been grateful for your feedback and as a result, a number of improvements have been made to the NCC ordering process and ordering portal to help improve the affiliate program.

Over the last 12 months, there have been 2 main challenges that our team has been navigating.

The first one, is the new APF 26 compounding guidelines and while we are happy to discuss the complexities of these new guidelines, the headline is that it has put a significant time burden on our pharmacist team.

The second challenge we are experiencing is the continual increase in shipping costs, from Aus post and Aramex.

To make sure our Affiliate program remains safe and effectively for our mutual patients, we will be rolling out 2 updates from the 1st of October.

Updated terms and conditions

For Patients T & C’s – visit this link
For Affiliate T & C’s – visit this link

Shipping Updates

From the 1st of October, the shipping fee’s will be as follows

$5 shipping fee for each patient order, when shipped to a NCC affiliate.
$12 sterile shipping fee for each patient order, when shipped to a NCC affiliate. For STERILE compounded items only.
$15 flat rate for express shipping from NCC directly to Patients.
$80 TNT/FEDEX Overnight Express (Aus-wide) shipping fee to Affiliates, Clinics or Patients

Thanks for choosing to use National Custom Compounding and if you have any questions, please email our team on [email protected]

Premium Compounded Medicines, Custom-Made Specifically For You

Like many people, are generic medicines not working as well as you’d like, and are you looking for a way to get medicines with the optimum formulation of the highest quality ingredients, tailored for your specific needs?

Are you sensitive or allergic to some of the ingredients in off-the-shelf medicines, and want a way to get the medicinal ingredients you need without the fillers, dyes, gluten, lactose or preservatives that can cause problems?

Are you finding it hard to source a medicine you once bought easily over the counter (or is in short supply), and want a way to get the same formulation made for you?

Do you find it difficult to swallow tablets and want the same medicines in easy-to-swallow, pleasant tasting liquids?

And like most people, are you looking for medicines that are tailor made specifically for you — so you can get the best results and achieve optimum health?

Place your order quickly and easily online, at our premises on the Gold Coast, or at one of our 700 partner pharmacies around Australia.

Order Your Prescription Online or Find A Pharmacy Near You

About Our Compounding Medicines

I have no hesitation to use them

"Their store is awesome, I was blown away, they have such good equipment. I have no hesitation to use them on a personal level and to recommend them."

Priceline Pharmacy South Brisbane

They are respectful, friendly

"They’ve been very good to me as I have used them for 2 years as a practitioner and 2 years before that as a patient. As a patient I had no problems. They are respectful, friendly and their customer service is professional."

Holistic Doctor Central Gold Coast

Thank you so much!

Thank you to the entire team at National Custom Compounding.We have noticed a huge improvement in communication since the beginning of the year and your service has been so prompt.Thank you so much! - Love the entire Hope Island Team

AMCAL Pharmacy Hope Island