Affiliate Pharmacy NCC Process

Registration

National Custom Compounding (referred to as NCC) is registered as a Compounding Pharmacy with the Pharmacy Board of Australia. It meets all guidelines as required by the Pharmacy Board. NCC is also a QCPP (Quality Care Pharmacy Practice) certified, which is managed by the Pharmacy Guild of Australia.

All compounding pharmacist are registered under AHPRA and meet CPD (continuing professional development).

Quality Control

NCC uses a thorough process to ensure a high quality compound is produced on all occasions.

The internal process is as follows:

1. All of the following checks are completed by two (2) separate Pharmacists
2. Formulation check from prescription to dispensing
3. Medication or preparation is compounded
4. Final check encompasses
   1. Correct ingredients
   2. Correct formulation
   3. Correct weight of ingredients used
   4. Integrity of product
   5. Physical presentation = dosage form, packaging and labelling
5. All of the systems are integrated through a software systems which enables complete tractability

API (Active Pharmaceutical Ingredients)

• To maintain the integrity of the completed product NCC adheres to a strict management process for storage of its raw ingredients and components.
• Raw ingredients are sourced from Australian importers and TGA approved wholesalers. Each API is supplied with a certificate of accuracy, CoA. We randomly sample and test the new products to ensure the CoA are accurate.

Facility Setup

To avoid cross–contamination the laboratory has three (3) separate rooms.

Each room has a designated function

1. Hormones
2. Vitamins/Nutritional
3. Dermatological & Other Preparations

Equipment

• All equipment at NCC is maintained and calibrated according to USP* standards. *USP ( United States Pharmacopeia) and checked annually by Filtertech Australia and CSK Group.
• Each lab room is equipped with a powder containment hood with appropriately maintained HEPA filters.
• Each room has its own air supply through individual airconditioning units.

Personal Safety

Personal Safety is of the upmost importance at NCC. Routine bloodtest screening on hormone levels are provided every six (6) months for all laboratory staff.

All laboratory staff wear appropriate protective equipment which includes

• Gown
• Mask
• Gloves
• Eye wear
• Boots
• Hair Netting

Independent Laboratory Testing

NCC voluntarily participates in an independent laboratory testing of its compounds to test for potency and shelf stability under “normal” (room temperature) and “accelerated” conditions (increased relative humidity 70{648ff2b140dd79f8b10f01740237e66061b7c0f8b396ba52d99047c684c8722c} and temperature 45 degrees Celsius). These tests are undertaken at zero, one(1), three(3) and six (6) months.

Testing is conducted by RTH Scientific Services, Brisbane and National Institute of Complementary Medicine, Herbal Analysis Laboratory (HAL), Penrith.

Professional Memberships

NCC is a member of PCCA and MEDISCA (TGA registered compounding suppliers.)

NCC pharmacists and compounding technicians are PCCA and MEDISCA trained.

The business is also a member of the Pharmacy Guild of Australia.

Re-Certification

As there are currently no re-certification requirements in Australia for compounding pharmacies, NCC maintains USP (United States Pharmacopeia) standards. These standards are generally recognised to be the highest standards in the world.

NCC and Gooding Drive Amcal under Quality Care Pharmacy Practice, QCPP certification every 2 years.

One of the challenges with compounded medicine is the time required to make up each patient’s medication. As our team expands and our efficiency increases, National Custom Compounding moves toward achieving our 24-hour guarantee.

As we sell a large volume of some compounded medicines we believe that patients should be able to access them within 24 hours of contacting us.

The following list represents those medications which are available from National Custom Compounding, within 24 hours. Please note that this list is subject to change and the time frame is business days only.

• Omeprazole suspension not commercially available for infants with significant reflux issues. Tolerable flavours encourage the medication to be swallowed and therefore work effectively.
• Pre or postmenopausal women can be made a natural hormone replacement medication (BHRT) in transdermal creams or “Troches” which are small lozenges designed to absorb through the cheek cavity.
• Natural Thyroid or T3 capsules can be compounded for Thyroid conditions, where other prescription medication may have failed to treat the condition.
• A range of active cosmetic products can be compounded to include lignocaine, lidocaine, anti-aging components and range of other ingredients.
• Nutritional Supplements (Custom Vitamins), which contain a range of vitamin ingredients in concentrations prescribed by qualified Doctors.