Matt - Managing Director & Compounding Pharmacist

I have been a pharmacist for 15+ years, owned and worked in a variety of Pharmacies including NCC for the last 10 years.

When not working, I enjoy spending time with my wife, 4 kids & dog and also swim, bike and running.

I find compounding pharmacy a rewarding profession because of NCC’s ability to customise medicine for any type of patient or pet. I often find ourselves solving challenges which standard medicine couldn’t and the gratitude from Patients is very humbling.

Feel free to contact me at any time,either on [email protected] or 1300731755

Anna - Lab Team Leader & Senior Compounding Technician

Family means everything to me. I am 22 years old, and live with my mum, stepdad and 9 year old sister. I also have a 25 year old brother. I love animals! I have two beautiful border collies; Oskar who is 4 and Luna who is 2. They are my fur babies! and mean the absolute world to me. I like to keep active in my spare time, and love to go for bike rides with my family and take my dogs for plenty of walks and runs. To relax and wind down, I like to watch anime, read and spend as much quality time with my family as possible!

I love what I do. The thing I love most about my job, is being able to compound medications for both humans and animals that help them stay well. Knowing the fact that I am helping others brings a lot of satisfaction to my job. There is always so much opportunity to discover and learn; I am constantly expanding my knowledge and learning new things everyday! I am proud of what I do and love being part of the NCC team! 🙂

Evan - Office Team Leader & Lead Dispense Technician

I like to buy instant noodles without any English text on them, as a surprise for myself.

The most interesting part of compounding is providing innovative solutions to modern problems.

Christie - Senior Compounding Pharmacist

Mum of two energetic young boys. Hobbies include going to the gym and spending time at the beach with family.

What I really like about compounding pharmacy is the ability to individualise medications to suit a person’s needs, such as hormone replacement therapy, and vitamins or making a medicine suitable and palatable for a child.

Karen - Lab Manager

I have 3 pets, No. 1 – “Bill”, my husband! No. 2 “Zuri” 4 year old Golden Retriever and No.3 “Boots” our cat, not sure of age as she wondered in one day and never left. We have two sons Aaron and Kelvin.
My hobbies are baking, tapestry, wood burning, glass painting/etching, and reading to name just a few.
I was a Vet Nurse for 26 years, in New Zealand, England and Australia before getting into the compound pharmacy industry.

I love my job as its like baking, satisfying to see the end result. There’s always something new to try out.

Annie - Senior Customer Service Expert

I like to go to the gym, keep active and healthy. I love spending time with my family and grandchildren. I have a special interest in skin care and cosmetics.

I love the people I work with and learning about different types of medication.

Neomai - Team Leader - Sales & AR/AP

Mom to my one and only beautiful daughter. Hobbies include reading and spending my time in my vegetable garden.

I would say being part of a solution that could help people and also knowing that I am a part of something that includes health service especially now since our community is currently affected by health issues each day!!

Kelly - Operations Manager & Senior Compounding Pharmacist

After work, I love spending time with my family and friends and exploring various places to eat. I also enjoy being inspired by art and beautiful views of nature.

I am passionate about helping individual to build their wellness and this ties in perfectly with NCC’s values. Finding creative and innovative solutions for challenging situations is very rewarding and this is what I love about working as a compounding pharmacist.

Letitia - Amcal Pharmacy Manager

Robyn - Amcal Pharmacy Assistant

Michelle - Pharmacist Intern

Camila - Compounding Technician

Tahlia - Pharmacy Student

Seb - Pharmacy Student

I’ve wanted to become a pharmacist since I could remember, as I saw it as such an innovative job at such a young age.

To pursue this dream I became one of the youngest qualified pharmacy assistant. (Cert III achieved at 16)

Besides working in pharmacy, I also like to build and repair computer on the side, just as a hobby to spice up the everyday.

Working in a compounding pharmacy has been an incredibly wonderful opportunity. To be able to help so many people with a wide variety of issues, with a custom made solutions for the patient rather then the one fits all solution, it is truly a wonderful thing.

Liz - Senior Compounding Technician

I have been in the Pharmacy profession for 17 years and originally received my degree in the Philippines. Since then, I have worked as a Pharmacy Technician in Singapore and 2 years ago, My husband and I decided to migrate here to Australia.

We have a 5 yr old daughter who loves to bake and cook with me. Quality time with the family is especially important for us, because we want to create memories for our daughter, that she will have until she grows old. Walking in the park, enjoying the sun and sand at the beach and being close to the nature are the things that we love doing during our free time, when I am not working.

Working at NCC as compounding technician is incredibly challenging and fulfilling, at the same time. Knowing that we are part of our patient’s/customer’s well-being and making medications and supplements, that really suits their needs, resulting in a higher rate of patient compliance to their treatment, makes me proud on what we are doing.

Kimberly - Compounding Technician

On weekends I like to hop on the train to Brisbane and explore the city or just chill at the park or library, reading or doodling away on my iPad.

I’ve worked as a pharmacy assistant/technician since 2013 and I’m currently back at uni, but I really enjoy working behind the scenes in the NCC lab.

Compounding is fascinating and fulfilling. I love the idea of being able to help patients get better by customizing drug dosage forms according to their individual needs, that’s why I take absolute care and dedication in my work.

Bhavesh - Technical Projects Manager

A Project Manager of IT team, having 14+ years of experience in switching manual tasks into simple process using websites and mobile applications.

I have 2 kids and lovely wife who is fond of making delicious food. I am passionate about playing and watching Cricket. I like to head off on long car trips and enjoy visting the gym and doing yoga on daily basis.

With my role, I enjoy that the NCC Team always provide me with a clear idea and neat requirements about a technical project before moving into execution. Major tasks are challenging which I always like to complete within expected time period and enjoy that my projects assist the team by creating an automation of manual processes.

Poppy - Amcal Pharmacy Technician

Ella - Pharmacy Student

I moved to the Gold Coast four years ago from Tasmania to pursue my pharmacy degree. I absolutely love it here – especially the weather.

I am extremely passionate about helping others and educating people about their medicines, how it can benefit them and how they work. Sometimes starting medicines can be a little bit confusing and I like to take my time to make sure the patient leaves feeling confident and knowledgeable. Every day is different at work and that is why I love it, my role ranges from dispensing to customer service to helping with creams and capsules. This makes my days exciting and unique.

In my free time I love keeping active by going to the gym, running, and hot yoga. My health and well-being are extremely important to me. 

Shione - Compounding Technician

I graduated with a degree in Health Science at uni and I used to work as a pharmacy assistant, having been in charge of vitamin section. There, I was fond of attending trainings about new brands and the ingredients, which made me purse a different position where i can get involved in raw materials.

Being a compounding technician is still new experience for me and enjoyable at the same time. Everyday is different and whenever I can finish up each task, it gives me a satisfying moment. Also, I feel a sense of belonging as a team member by indirectly meeting patients’ needs from a lab, where I stay for most of the day.

In my free time, I love reading books of various genres and going to new restaurants and cafes I’ve not tried yet as I’m quite foodie.

Bailey - Customer Service Expert, Lab Technician

John - Customer Service Expert

Hello, I’m John and I am a customer service representative in National Custom Compounding.

I’m wanting to grow & build my experience in NCC.

I love working for NCC is because it’s a total new environment, and dealing with people & learning new things is something to look forward to.

Jane - Outbound Sales Expert

Hi, I am Jane, Mum of 1 handsome young boy.

Hobbies include visiting popular destinations and trying new projects. I love to spend my free time and weekends with family and friends.

Working with National Custom Compounding has helped me gained an abundance of knowledge in the health industry. I am proud to be working alongside a team that aims to provide safe, effective alternatives to People’s medication that assist in maximizing their well-being.

Shannon - Reception & Customer Service Expert

I am a seasoned beauty therapist with 32 years of experience in the beauty industry. I have an extensive background, having worked in prestigious salons and day spas, and successfully managed my own business in Broadbeach for many years. I expanded my expertise by managing high-end cosmetics in luxury department stores, which led to a management position at Estée Lauder in a pharmacy. It was here that I discovered a new passion for customer care, healing and medicine, and completed a community pharmacy training, S2/S3.

Currently, I like to apply my skills at National Customer Compounding, where I can emphasize empathy, compassion, and care in any customer service interaction.

Outside of my professional life, I am dedicated to dog rescue with Tails of the Forgotten and enjoys staying active at the gym, cooking, and exploring my interest in nutrition, having recently completed a Diploma in Nutrition.

Ezzer - Customer Service Expert

Happily married with a beautiful daughter. I love spending time with my family especially when it comes to mother and daughter playdate, other times I love snacking on sweet food. What I love about my job is it helps me build my passion on helping individuals needs and queries.

Eliza - Pharmacist Team Leader & Senior Compounding Pharmacist

Mary - Customer Service Expert

Hello, my name is Mary and I am a customer service representative at National Custom Compounding. 

I’ve worked as a customer service rep for over 2 years and I love being in this field, mainly because I get to help customers with their various enquiries.

Starting at NCC, this was a whole new experience for me however, I can say, it’s been a blessing and an amazing journey so far.

Margaret - Customer Service Expert

I’m Margaret, originally from PNG and I’m a customer service representative at NCC.

In a day, I always looking forward to what I’ll encounter in a day with Patients or Pharmacist and happy to be Learning new things everyday.

In the Future, I’m excited to see what NCC will become.

Jenny - Compounding Pharmacist

I have been working as a pharmacist for 10 years, both in rural and urban areas. I find working in pharmacy highly rewarding and enjoy making a significant impact in the local community. With the scope of pharmacy ever-evolving, I am looking forward to contributing to the advancement of pharmacy. My role here means I work as both a community and compounding pharmacist which ensure my workdays are diverse and fulfilling.

My career in a small and quiet pharmacy which gave me the opportunity to enhance the pharmacy’s role within the community and in turn, patient care. I worked hard to build relationships with local health professionals and focused on delivering exceptional customer service and personalised care to patient. Through these efforts and hard work, the pharmacy became busier, and customers received optimal care.

I have two young children and a supportive husband which keeps me busy on my days off from work! We enjoy camping, exploring new places and trying new foods with our friends. Quality time with family and friends help me switching off from work and come back the following week fresh and ready to tackle the week!

Michael - Dispense & Customer Service Expert

Kiri - Customer Service & Dispense Expert

Originally from New Zealand, an All Black supporter through and through…. Happily married and mum of a beautiful teenage girl.

I have 20+ years of experience in customer service.  I have always had a strong interest in the healthcare sector and have been fortunate to have worked in a wide range of healthcare positions.

Given the position in dispensing, it can be challenging but at the same time it can be extremely rewarding.  Every day is a learning curb.

Working at National Custom Compounding has also given me an insight into what a TEAM effort can produce. Consideration, compassion, kindness, and empathy are key for the best outcome for all.

Bruce - Compounding Pharmacist

Sophie - Customer Service Expert

I am a university student with a passion for integrative medicine and compounding. At National Custom Compounding, I love seeing personalised health care come to life and am committed to helping and having a positive impact on each and every one of our patients. I am excited to be a part of this area of medicine and addressing the needs of every individual as I believe healthcare is not “one size fits all”.

In my free time, you’ll find me enjoying the beautiful beaches of the Gold Coast, exploring new areas, trying new restaurants and spending time with friends and family.